|Does the Point of Single Contact cover all the services foreseen in the Service Directive?||Yes||In Austria some 230 procedures fall under the scope of the Services Directive and are represented on the PSC portals (www.eap.gv.at).|
|Can all the administrative processes be done through the Point of Single Contact?||Yes||Electronic full case handling is partly possible (best practice: business registration).|
|Does the PSC facilitate cross-border provision of services?||Yes||Online completion of procedures is possible for foreign users (no e-Signature and no e-ID are requested). In the implementation report of the Commission of 8 June 2012 Austria is mentioned as best performer regarding e-procedures.|
|Have you measured the reduction of costs and time to setup a business by using the PSC?||-|
External contributions are more than welcome. If you would like to share with us a country, regional or local-level initiative relevant for this DAE action, you can do it via the online form.