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Action 90 in Poland flag Poland

Member States to ensure that Points of Single Contact function as fully fledged eGovernment centres

Indicator Status Evidence
Does the Point of Single Contact cover all the services foreseen in the Service Directive? Yes PSC opened 28 December 2009, is integrated with Electronic Platform of Public Administration Services (ePUAP) with single sign-on, portal goes beyond the minimum requirements of the Services Directive and also offers information on tax requirements and social security-related requirements a business has to fulfil (
Can all the administrative processes be done through the Point of Single Contact? No The project UEPA plans to integrate 570 administrative procedures to the end of 2013 (project funded by ESF)
Does the PSC facilitate cross-border provision of services? Yes Online completion of procedures facilited for foreigners as eSignature was complemented by a trusted profile (that has still to be certified by local administration body), the portal has an automated translation tool
Have you measured the reduction of costs and time to setup a business by using the PSC? -

Other initiatives:

External contribution

External contributions are more than welcome. If you would like to share with us a country, regional or local-level initiative relevant for this DAE action, you can do it via the online form.