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Action 67 in Portugal flag Portugal

Member states to implement provisions on disability in Telecoms Framework and AVMS

Indicator Status Evidence
Were the Telecoms Framework and the Audiovisual Media Services Directive (AVMS) implemented? Yes AVMSD transposed (Lei n.º 8/2011 de 11 de Abril) and implemented Law n.º 51/2011, 13 September Law n.º 46/2012, 29 August
Were the disability provisions in Telecoms Framework implemented? Yes Law n.º 51/2011, 13 September Please note that additionally to what is foreseen in the Law, ANACOM (NRA) in February 2012 approved the conditions and specifications governing each o the provisions constituting the universal service in the context of the processo of designating the providers of the universal service of electronic communications. Regarding the connection to a public communications network at a fixed location and the provision of a telephone service through that connection, it has been defined that the contracted party shall, upon request provide the following offers on a free-of-charge basis: a) handset amplifying equipment, consisting of an amplifier which can be used with any terminal equipament to increase the volume of the earpiece, by up to a factor of 10; b) call warning light, consisting on a device which provides a visual signal when a call is received on the terminal equipment; c) simple bills in braille; d) fixed destination lines, enabling the automatic establisment of call to a destination defined by the customer, whenever the key is pressed to establish a call or when the handset is lifted, and no number is dialled within 10 seconds. Regarding payphones it was defined that the contracted party shall ensure that a proportion (not less than 5 per cent) of all public payphones to be installed have to be adapted to the needs of disabled people in wheelchairs. Regarding the telephone directory inquiry service, it was defined that the contracted party has to allow end-users who are blind or partially sighted to make 20 calls per month without charge, on a non-cumulative basis. Additionally to this decision, ANACOM produced a "Guide fo users with special needs" that gives information on fixed telephone, mobile telephone and internet services currently available in Portugal, especially adapted for users with special needs. Link for ANACOM decision of 7 February 2012, on the conditions and specifications governing each of the provisions constituting the universal service in the context of the process of designating the provider(s) of the universal service of electronic communications: http://www.anacom.pt/streaming/final_decision_USP_07february2012.pdf?contentId=1122782&field=ATTACHED_FILE Link for ANACOM "Guide for users with special needs: Find out about how the Internet and telephone can be adapted to special needs": http://www.anacom.pt/render.jsp?contentId=1101543
Were the disability provisions in AVMS directive implemented? Yes Article 34.º/3 of the Law 8/2011 of 11 of April (Lei n.º 8/2011 de 11 de Abril)
Have infringements been filed against the Member State relating to this Action? -

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