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Action 40 in Czech Republic flag Czech Republic

Member States to implement harmful content alert hotlines

Indicator Status Evidence
Is there a fully implemented hotline in the Member State? Yes In the Czech Republic there are currently two hotlines where illegal content can be reported. Both cooperate with the Police of the Czech Republic and are members of the international INHOPE network. "Internet Hotline" (www. launched in 2007 and operated by the Foundarion Naše Dítě (Our Child Foundation). Currently, this line is financed mainly thanks to the partnership and sponsoring of private companies. "Horká linka" ( has been in operation since 2009 and was established by the CZI company within a project co-financed from the Safer Internet programme. This line is a part of the National Safer Internet Centre (, which also organizes a number of educational activities.
Is this hotline supported by law-enforcement? - They are established through self-regulation. At the same time the Act about cybernetic safety is preparing now. The National Center of Cybernetic Safety is setting up nowadays that should be fully operable by 2015. The National Strategy of Cybernetic Safety is updated and it should include hotlines too.
Are there awareness raising campaigns on online safety for children organised in the Member States? Yes Both hotlines have their web sites which are trying to promote their content by different channels. E. g. Internet hotline realized advertising campaigns in 2009 where 500 citylights were placed in underground and stations of public transport. Safer Internet has just started the campaign "Back to school". Other promoting activities are chats at schools, promotion at the conferences and seminars etc. In the framework of the European week of cybernetic safety the National Safer Internet Centre is going to organize "Round Table" - a seminar of reprezentatives of internet hotlines (,, police hotlines) a Czech CSIRT (NIC.CZ, NBU, etc.).
Has the Member State taught online safety in schools? No Not yet.
Has the Member State encouraged providers of online services to implement self-regulatory measures regarding online safety for children? - Mobile operators have signed their ethical code upon the initiative of the European Commission in 2008 for a Safer Mobile Use by Younger Teenagers and Children. The National Safer Internet Centre has initiated the signing of an agreement with mobile operators regarding the procedure for handling complaints and reports of illegal online content, e.g. child pornography.

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External contribution

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