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Action 90 in Finland flag Finland

Member States to ensure that Points of Single Contact function as fully fledged eGovernment centres

Indicator Status Evidence
Does the Point of Single Contact cover all the services foreseen in the Service Directive? No At the moment PSC Finland covers 125 procedures but some of the most infrequent procedures covered by SD are still missing.
Can all the administrative processes be done through the Point of Single Contact? No At the moment only one-way interaction is available. Most application forms can be downloaded and printed and then returned by post or email. Full case handling will become available in some procedures during the year 2013. See (Study on the Points of Single Contact - Finnish Country Report, 2012).
Does the PSC facilitate cross-border provision of services? Yes The general information about the provision of cross-border services is available.
Have you measured the reduction of costs and time to setup a business by using the PSC? -

Other initiatives:

External contribution

External contributions are more than welcome. If you would like to share with us a country, regional or local-level initiative relevant for this DAE action, you can do it via the online form.